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2nd Line Support Engineer

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills?

Do you have recent experience of working for an IT Support company (MSP)?

Are you keen to progress your career within a fantastic, supportive company who are really going places?

If so, we have a fantastic opportunity for you!

Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients; they recognise that IT isn’t all about computers – It’s about developing personal relationships and becoming a reliable partner. Their aim is to make their clients’ IT work in the best way for them.  You can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best that they can!

The successful candidate will be skillful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more.

Salary: £28,000 - £35,000

Location: Finchley, N3with a hybrid working option of up to 3 days working from home

Hours: Monday to Friday, 8.30 am – 6.00 pm

Responsibilities for the 2nd Line Support Engineer...

Senior Infrastructure Engineer

Senior Infrastructure Engineer

London

Up to £55,000

Are you an experienced Infrastructure Engineer ready to take the next step in your career? Join a renowned IT Support company in London as a Senior Infrastructure Engineer. You will play a key role in a growing team, responsible for maintaining the infrastructure and security of a diverse range of clients, while also spearheading technical projects.

This position is ideal for a candidate who has already held a senior support role, possesses strong infrastructure skills such as a thorough understanding of Windows Server and AD domains, and is eager to take the lead on projects while also mentoring junior team members.

Benefits:

  • Support and payment for IT training.
  • Career review every quarter to ensure growth and progression.
  • Comprehensive ConnectWise university training.
  • Company pension after successful probationary period.

Responsibilities...

Junior Helpdesk Engineer

Junior Helpdesk Engineer

Reigate

£25,000

 

Our client, an established MSP headquartered in Reigate, with over 80 clients, mainly based within the southeast, are seeking to expand and going through a period of dynamic change.

 

They are looking for an experienced Helpdesk Engineer, with a professional manner, good communication skills and the desire to further themselves in the industry. They will be supporting clients typically with 5 to 100 users and used to working in a busy helpdesk environment.

Technical Delivery Consultant

Technical Delivery Consultant

Remote

Up to £30,000

Our client, a cloud-based employee management platform, are looking for a strong communicator and IT whizz to join their team as a Technical Delivery Consultant. They are offering the remote on a 100% remote basis, but must be based within the UK. They are experiencing an exciting period of growth, so this is a fantastic time to join them for the ride!

Benefits:

  • 25 days holiday + BH
  • Pension contributions
  • Fully remote working set-up

IT Support Intern

IT Support Intern – 12month FTC

£23,933

Sydenham

Our Client, a highly reputable and well-established housing organisation, are looking to add to their IT Support Team. They’re looking for an Intern to join them on a 12 month fixed term contract with the potential to go full-time if successful!

Benefits:

  • 26 days annual leave rising by one day per year up to 31 days plus Bank Holidays.
  • Flexi-time Scheme
  • Child care Vouchers
  • Gym membership via salary sacrifice
  • Opportunity for salary progression via annual performance related pay awards
  • 35 hour working week.

Responsibilities...

Junior Technical Consultant

Junior Technical Consultant

Manchester

£24,000

Our client is a pioneering technology company at the forefront of revolutionizing the construction industry. Specializing in digital solutions, they empower construction projects with cutting-edge platforms and software to streamline processes, enhance collaboration, and boost efficiency.

Benefits:

  • 25 days’ holiday + bank holidays.
  • Bupa private healthcare.
  • Great team and culture, with an office in central Manchester
  • Excellent internal promotion opportunities

Responsibilities...

IT Support Engineer

IT Support Engineer

Mayfair, London

£25,000 - £28,000 (DOE) + Benefits

My client, a well-established Managed Services Provider are looking to expand their talented Support desk.

Due to expansion, they are now looking for an IT Support Engineer to join their team on a permanent basis, providing on-site support & Remote support.

Sound interesting and something you would love to be part of? Apply today!

Responsibilities...

Senior Support Engineer

Senior Support Engineer

£50,000

Crawley – onsite

Join a dynamic team! Our client is in search of a seasoned and adept Senior Support Engineer to complement their skilled workforce. We are looking for an individual with a proven track record in senior support roles within the IT sector, showcasing extensive expertise as the ultimate point of escalation.

Key Responsibilities:

  • Investigate, diagnose, and resolve computer software and hardware issues.
  • Proactively monitor backups, systems, and conduct regular tests for recovery procedures.
  • Collaborate with third-party suppliers to troubleshoot and coordinate hardware repairs.
  • Ensure proper control of all IT assets and adhere to correct software licensing.
  • Document changes and solutions following change control procedures.
  • Manage and maintain RMM tools effectively.
  • Install and configure computer hardware and software.
  • Provide project support and actively participate in projects.
  • Administer and maintain customer infrastructure, covering Active Directory, Azure AD, LAN, Internet access, firewalls, and Exchange/Office 365.
  • Install and configure cybersecurity software and hardware, such as Watchguard and Sophos.
  • Contribute to the on-call "out of hours rota" for 24/7 support contracts.

Essential Experience...

Project Manager

Are you an experienced Project Manager within the energy/utilities sector?

Based at our clients Worcester office, you will manage and grow a project portfolio and deliver expert advice on utility metering and siteworks services to their clients, along with new and potential clients to include suppliers, brokers, and other stakeholders.

Professional, agile and accountable, our client is a business that believes in a genuine partnership approach in everything they do. Their aim is to be the most respected Energy Procurement & Management company in the UK.

Role: Technical Project Manager

Location: Worcester, WR8

Salary: £40,000 - £50,000

Hours: Monday to Friday, 35 hour week, 8am to 6pm, hybrid option (min 3 days in the office)

Benefits: To include BUPA Key cover (after probation period), Company salary sacrifice pension (5% employer and 5% employee), 28 Days holiday including bank holidays with the additional Birthday & Christmas off work, Salary sacrifice car scheme & Cycle to work scheme, Employee benefits scheme (store discounts, days out, holidays & Wellness programme, Employee assistance programme (On demand GP and confidential support line), Hybrid/Work from home (where appropriate), Growth opportunities, Company events.

Interested? Here’s more …

Senior IT Support Engineer

Our client, a well-established IT support, services, and solutions organisation based in Croydon, serving London and the South East are looking to expand their team.

 

🏷Senior IT Support Engineer

📍Croydon (Hybrid, 60% office, 40% home working)

💷£35,000 to £40,000

 

They’re looking to bring on an experienced IT Support Engineer with proven experience of working within a face paced environment and the ability to juggle multiple priorities and ‘wear multiple hats, spin multiple plates’.

Network and Security Engineer

YourRecruit are currently recruiting for a Network and Security Engineer working for a rapidly growing, award-winning technology solution provider, focusing on the education sector.

Salary: Circa £35,000

Location: Hemel Hempstead– Hybrid working offered

Start: Immediately

Our client, a rapidly growing technology solution provider is looking to bring on a Network and Security Engineer to join them for the long term. Due to rapid growth, this fantastic opportunity has become available for a hands-on skilled Network and Security Engineer with a goal-focused approach, and you could become part of this successful, supportive technical team.

Benefits...

3rd Line Support Engineer

Are you seeking an exciting opportunity with a leading IT outsourcing and managed services provider? Do you possess a genuine passion for technology? Are you a dedicated and hardworking professional looking for a role that offers career growth and skill development?

 Responsibilities:

  • Provide tier 3 helpdesk support to customers via email, phone, and in person.
  • Act as an escalation point for the service desk as a 3rd Line Support Engineer.
  • Handle telephone and email requests, making call-backs, and providing remote support using our RMM (Remote Monitoring and Management) system.
  • Travel to sites for support work as required, typically daily, across the South-East and London.
  • Monitor backup systems and their status.
  • Manage tickets and jobs, maintaining accurate notes, paperwork, and documentation.