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This role would be working for one of the largest Multi-Academy Trusts in England. Established in 2004 with a vision to create "Exceptional Education at the Heart of the Community" and have since grown into a family of 49 Academies across the UK! Currently serving over 25,000 young people!
Working with the Service Delivery Manager, the role is to assist with the daily support and implementation of all aspects on the IT Support service with a clear requirement of attending UK sites regularly to act as a ‘go to person’ to report back into the division.
You must possess excellent communication skills and understand the importance of providing outstanding customer service in line with our Customer First programme. The role requires strong organisational skills and the ability to make decisions while balancing the varying priorities of open calls.
This position will provide the successful candidate with the exposure to a broad range of IT related technologies and issues with the opportunity to be part of the on‐going development of the Company’s systems, procedures and knowledge base.
Our client is a growing, fast paced, outsourced IT Support Company who are looking for an experienced 2nd Line Support Technician to join their friendly team on a permanent basis. They have a fantastic working environment, they work hard, play hard and reward their employees well!
Do you have solid experience working in an IT Support role, working on a busy Help Desk? Do you have an excellent understanding of PC Hardware, Networks and Software products with very good interpersonal and communication skills? Then we have a fantastic opportunity for you!
An extremely prestigious education provider are seeking an IT Support Technician to provide technical support for their users, as well as provide project support when required. For the right candidate, this could turn into a permanent position.