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Service Delivery Manager

Our London based client are seeking a driven and experienced Service Delivery Manager to join the team. You will be responsible for overseeing the successful delivery of IT services to ensure they consistently meet and exceed their client expectations. This is a crucial role in driving client satisfaction and organisational growth.

You will have proven experience delivering exceptional client service along with leading and managing a team of service delivery professionals, including 1st line to 3rd line support engineers.

Salary: £45,000 - £55,000 (depending on experience)

Location: Camden, London

Benefits: Company pension after probation, support and payment for IT training, career review every quarter to ensure growth and progression, comprehensive ConnectWise university training.

What will your working week be like...

Senior Infrastructure Engineer

Are you an experienced Infrastructure Engineer/3rd Line Support Engineer, ready to take the next step in your career? Join a renowned IT Support company in London as a Senior Infrastructure Engineer. You will play a key role in a growing team, responsible for maintaining the infrastructure and security of a diverse range of clients, while also spearheading technical projects.

This position is ideal for a candidate who has already held a senior support role, possesses strong infrastructure skills such as a thorough understanding of Windows Server and AD domains, and is eager to take the lead on projects while also mentoring junior team members.

Full Stack Developer

Are you an experienced Developer looking for a new and exciting challenge within a vastly expanding business in the Redhill are?

Working as part of the IT team, you will be responsible for the development and support of our clients web-based energy management portal and the various data feeds that bring data into the platform. This involves helping to Identify and develop solutions to both enhance the functionality to our users and improve the resilience / scalability that supports future growth. The winning candidate will play both a strategic role in the business, helping to shape the product and the architecture, but will also adopt a ‘hands on’ approach to development.

Role: Lead Full Stack Developer

Location: Redhill

Salary: £55,000 to £60,000

Hours: Monday to Friday, 35 hour week, 8am to 6pm, hybrid option (min 3 days in the office)

Benefits: to include BUPA Key cover (after probation period), Company salary sacrifice pension (5% employer and 5% employee), 28 Days holiday including bank holidays with the additional Birthday & Christmas off work, Salary sacrifice car scheme & Cycle to work scheme, Employee benefits scheme (store discounts, days out, holidays & Wellness programme, Employee assistance programme (On demand GP and confidential support line), Hybrid/Work from home (where appropriate), Growth opportunities, Company events.

Technical skills needed:

2nd Line Support Engineer

Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service?

We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers.

In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you.

Job Title: 2nd Line Support Technician

Salary: £35,000 - £45,000

Location: Redhill (own transport essential due to location)

Benefits:

1st Line Support Engineer

Kickstart Your IT Career with a Leading Managed Service Provider!

Do You Have the Enthusiasm, Attitude, and Energy for IT Support?

If you're ready to launch your IT career, we have an exciting opportunity with an industry-leading Managed Service Provider based in Redhill. Our client is experiencing substantial growth and is looking to expand their team. They manage over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. They are seeking confident, personable, ambitious, and passionate IT enthusiasts eager to make their mark in the IT field.

Job Title: 1st Line Support Technician

Salary: £27,000 - £32,000

Location: Redhill (own transport essential due to location)

Benefits...

Administrator - Asset Team

Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people – this role will be based at either their Epsom or Horley sites.

They are looking for a motivated Administrator within the Asset Team – this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed – taking on the responsibility for managing asset data and records, network maintenance and providing end customer services. If you are looking for your next career step – are driven, keen to learn and have an analytical mind and love data – then this could be the perfect role for you!

Salary: £24,000 to £25,000

Hours: 35 hours per week, Monday to Friday, 9am-5pm

Location: Horley OR Epsom Office/Hybrid, 2 days in the office / 3 remote.

Benefits Include: Pension scheme, professional qualifications sponsorship, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes – health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!

Interested? Here’s more ….

Senior Infrastructure Engineer

Senior Infrastructure Engineer

London

Up to £55,000

Are you an experienced Infrastructure Engineer ready to take the next step in your career? Join a renowned IT Support company in London as a Senior Infrastructure Engineer. You will play a key role in a growing team, responsible for maintaining the infrastructure and security of a diverse range of clients, while also spearheading technical projects.

This position is ideal for a candidate who has already held a senior support role, possesses strong infrastructure skills such as a thorough understanding of Windows Server and AD domains, and is eager to take the lead on projects while also mentoring junior team members.

Benefits:

  • Support and payment for IT training.
  • Career review every quarter to ensure growth and progression.
  • Comprehensive ConnectWise university training.
  • Company pension after successful probationary period.

Responsibilities...

Junior Helpdesk Engineer

Junior Helpdesk Engineer

Reigate

£25,000

 

Our client, an established MSP headquartered in Reigate, with over 80 clients, mainly based within the southeast, are seeking to expand and going through a period of dynamic change.

 

They are looking for an experienced Helpdesk Engineer, with a professional manner, good communication skills and the desire to further themselves in the industry. They will be supporting clients typically with 5 to 100 users and used to working in a busy helpdesk environment.

Technical Delivery Consultant

Technical Delivery Consultant

Remote

Up to £30,000

Our client, a cloud-based employee management platform, are looking for a strong communicator and IT whizz to join their team as a Technical Delivery Consultant. They are offering the remote on a 100% remote basis, but must be based within the UK. They are experiencing an exciting period of growth, so this is a fantastic time to join them for the ride!

Benefits:

  • 25 days holiday + BH
  • Pension contributions
  • Fully remote working set-up

IT Support Intern

IT Support Intern – 12month FTC

£23,933

Sydenham

Our Client, a highly reputable and well-established housing organisation, are looking to add to their IT Support Team. They’re looking for an Intern to join them on a 12 month fixed term contract with the potential to go full-time if successful!

Benefits:

  • 26 days annual leave rising by one day per year up to 31 days plus Bank Holidays.
  • Flexi-time Scheme
  • Child care Vouchers
  • Gym membership via salary sacrifice
  • Opportunity for salary progression via annual performance related pay awards
  • 35 hour working week.

Responsibilities...

Junior Technical Consultant

Junior Technical Consultant

Manchester

£24,000

Our client is a pioneering technology company at the forefront of revolutionizing the construction industry. Specializing in digital solutions, they empower construction projects with cutting-edge platforms and software to streamline processes, enhance collaboration, and boost efficiency.

Benefits:

  • 25 days’ holiday + bank holidays.
  • Bupa private healthcare.
  • Great team and culture, with an office in central Manchester
  • Excellent internal promotion opportunities

Responsibilities...

IT Support Engineer

IT Support Engineer

Mayfair, London

£25,000 - £28,000 (DOE) + Benefits

My client, a well-established Managed Services Provider are looking to expand their talented Support desk.

Due to expansion, they are now looking for an IT Support Engineer to join their team on a permanent basis, providing on-site support & Remote support.

Sound interesting and something you would love to be part of? Apply today!

Responsibilities...

Senior Support Engineer

Senior Support Engineer

£50,000

Crawley – onsite

Join a dynamic team! Our client is in search of a seasoned and adept Senior Support Engineer to complement their skilled workforce. We are looking for an individual with a proven track record in senior support roles within the IT sector, showcasing extensive expertise as the ultimate point of escalation.

Key Responsibilities:

  • Investigate, diagnose, and resolve computer software and hardware issues.
  • Proactively monitor backups, systems, and conduct regular tests for recovery procedures.
  • Collaborate with third-party suppliers to troubleshoot and coordinate hardware repairs.
  • Ensure proper control of all IT assets and adhere to correct software licensing.
  • Document changes and solutions following change control procedures.
  • Manage and maintain RMM tools effectively.
  • Install and configure computer hardware and software.
  • Provide project support and actively participate in projects.
  • Administer and maintain customer infrastructure, covering Active Directory, Azure AD, LAN, Internet access, firewalls, and Exchange/Office 365.
  • Install and configure cybersecurity software and hardware, such as Watchguard and Sophos.
  • Contribute to the on-call "out of hours rota" for 24/7 support contracts.

Essential Experience...

Project Manager

Are you an experienced Project Manager within the energy/utilities sector?

Based at our clients Worcester office, you will manage and grow a project portfolio and deliver expert advice on utility metering and siteworks services to their clients, along with new and potential clients to include suppliers, brokers, and other stakeholders.

Professional, agile and accountable, our client is a business that believes in a genuine partnership approach in everything they do. Their aim is to be the most respected Energy Procurement & Management company in the UK.

Role: Technical Project Manager

Location: Worcester, WR8

Salary: £40,000 - £50,000

Hours: Monday to Friday, 35 hour week, 8am to 6pm, hybrid option (min 3 days in the office)

Benefits: To include BUPA Key cover (after probation period), Company salary sacrifice pension (5% employer and 5% employee), 28 Days holiday including bank holidays with the additional Birthday & Christmas off work, Salary sacrifice car scheme & Cycle to work scheme, Employee benefits scheme (store discounts, days out, holidays & Wellness programme, Employee assistance programme (On demand GP and confidential support line), Hybrid/Work from home (where appropriate), Growth opportunities, Company events.

Interested? Here’s more …

Senior IT Support Engineer

Our client, a well-established IT support, services, and solutions organisation based in Croydon, serving London and the South East are looking to expand their team.

 

🏷Senior IT Support Engineer

📍Croydon (Hybrid, 60% office, 40% home working)

💷£35,000 to £40,000

 

They’re looking to bring on an experienced IT Support Engineer with proven experience of working within a face paced environment and the ability to juggle multiple priorities and ‘wear multiple hats, spin multiple plates’.