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Administrator - Asset Team

Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people – this role will be based at either their Epsom or Horley sites.

They are looking for a motivated Administrator within the Asset Team – this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed – taking on the responsibility for managing asset data and records, network maintenance and providing end customer services. If you are looking for your next career step – are driven, keen to learn and have an analytical mind and love data – then this could be the perfect role for you!

Salary: £24,000 to £25,000

Hours: 35 hours per week, Monday to Friday, 9am-5pm

Location: Horley OR Epsom Office/Hybrid, 2 days in the office / 3 remote.

Benefits Include: Pension scheme, professional qualifications sponsorship, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes – health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!

Interested? Here’s more ….

Junior Helpdesk Engineer

Junior Helpdesk Engineer

Reigate

£25,000

Our client, an established MSP headquartered in Reigate, with over 80 clients, mainly based within the southeast, are seeking to expand and going through a period of dynamic change.

They are looking for an experienced Helpdesk Engineer, with a professional manner, good communication skills and the desire to further themselves in the industry. They will be supporting clients typically with 5 to 100 users and used to working in a busy helpdesk environment.

3rd Line Support Engineer

Are you seeking an exciting opportunity with a leading IT outsourcing and managed services provider? Do you possess a genuine passion for technology? Are you a dedicated and hardworking professional looking for a role that offers career growth and skill development?

 Responsibilities:

• Provide tier 3 helpdesk support to customers via email, phone, and in person.
• Act as an escalation point for the service desk as a 3rd Line Support Engineer.
• Handle telephone and email requests, making call-backs, and providing remote support using our RMM (Remote Monitoring and Management) system.
• Travel to sites for support work as required, typically daily, across the South-East and London.
• Monitor backup systems and their status.
• Manage tickets and jobs, maintaining accurate notes, paperwork, and documentation.