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Service Delivery Manager

Our London based client are seeking a driven and experienced Service Delivery Manager to join the team. You will be responsible for overseeing the successful delivery of IT services to ensure they consistently meet and exceed their client expectations. This is a crucial role in driving client satisfaction and organisational growth.

You will have proven experience delivering exceptional client service along with leading and managing a team of service delivery professionals, including 1^st line to 3rd line support engineers.

Salary: £45,000 - £55,000 (depending on experience)

Location: Camden, London

Benefits: Company pension after probation, support and payment for IT training, career review every quarter to ensure growth and progression, comprehensive ConnectWise university training.

What will your working week be like...

Senior Infrastructure Engineer

Senior Infrastructure Engineer

London

Up to £55,000

Are you an experienced Infrastructure Engineer ready to take the next step in your career? Join a renowned IT Support company in London as a Senior Infrastructure Engineer. You will play a key role in a growing team, responsible for maintaining the infrastructure and security of a diverse range of clients, while also spearheading technical projects.

This position is ideal for a candidate who has already held a senior support role, possesses strong infrastructure skills such as a thorough understanding of Windows Server and AD domains, and is eager to take the lead on projects while also mentoring junior team members.

Benefits:

• Support and payment for IT training.
• Career review every quarter to ensure growth and progression.
• Comprehensive ConnectWise university training.
• Company pension after successful probationary period.

Responsibilities...