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3rd Line Support Engineer

Are you seeking an exciting opportunity with a leading IT outsourcing and managed services provider? Do you possess a genuine passion for technology? Are you a dedicated and hardworking professional looking for a role that offers career growth and skill development?

 Responsibilities:

  • Provide tier 3 helpdesk support to customers via email, phone, and in person.
  • Act as an escalation point for the service desk as a 3rd Line Support Engineer.
  • Handle telephone and email requests, making call-backs, and providing remote support using our RMM (Remote Monitoring and Management) system.
  • Travel to sites for support work as required, typically daily, across the South-East and London.
  • Monitor backup systems and their status.
  • Manage tickets and jobs, maintaining accurate notes, paperwork, and documentation.

 

IT Support Engineer

Our client is seeking to appoint an enthusiastic IT Support Engineer to join their busy and fast paced IT Department working within this successful college group based predominately at their Redhill site with some travel to South Croydon.

You will be Involved in the day-to-day support of the College’s IT infrastructure at a 1st/ 2nd line level. This will include but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage, IT hardware, networks, data back-ups and disaster recovery.

Salary: £25,000

Location: Redhill, Surrey with the ability to travel to South Croydon site when required

Hours: 8:45am – 5pm plus Benefits which include; Free parking, generous annual leave, gym membership, pension, excellent training, childcare vouchers and much more

Interested? Here’s some more info …

1st Line Support Engineer

IT Support Engineer
£26,000 - £28,000 + Benefits (DOE)
Crawley, West Sussex

How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of the twenty-first century. A great opportunity for someone looking for a career, not just a job!

2nd Line Support Engineer

2nd Line Support Engineer

Newdigate

Up to £35,000 DOE

 

Are you an IT support engineer with a real customer focused approach to work? Our client is looking to recruit a ‘people person’ to join their existing IT support team in a beautiful part of the Surrey countryside.

 

They are seeking an IT Support Specialist to join them. They believe in empowerment of the individual; your input always counts, and you will be able to influence the direction of future business.