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IT Service Desk Coordinator

How does working for a small but growing MSP based in Camden who have been going for 15 years sound? They currently support approx. 500 mixed Windows and Mac end-points over 50 regular customers and have a small but effective team. As they continue to grow, this role represents an opportunity to take ownership of the very customer focused service desk, having an impact on how they develop services and relationships with their clients.

An excellent opportunity for an IT Service Desk Coordinator to join a real family feel company which will provide you with the chance to grow and develop your career.

This is the chance to work for an exciting company experiencing steady growth with a supportive work environment.

Sound interesting and something you would love to be part of? Apply today!

Currently looking for one of their most integral resources; a Service Desk Coordinator, to take accountability for both the ticket queue and outstanding tickets. Overall, they will ensure that the heart of their business, their service desk, is efficient by maintaining consistent communication with clients and delegating work to the Engineers.

Application Support Engineer

How does working for an established software consultancy provider for over 20 years sound? Specialising in software, my client offers software products that help market-leading and many smaller pharmaceutical and biotech companies to improve their supply. Providing a friendly, supportive, well-organised environment, with good work-life balance and opportunities for self-improvement.

As an Application Support Engineer, you will be responsible for providing support to customers globally. Reporting to the Head of Application Support, based in South-East London. 

Sound interesting? Read on…

3rd Line Support Engineer

Do you want to work for a fantastic IT outsourcing and managed services provider? Do you have a real passion for technology? Are you a dedicated and hardworking candidate looking for an exciting opportunity which will enable you to grow and develop your career and skills?

My client is a friendly, motivated team who offer a mix of forward-thinking IT solutions, managed services and hosting. Practical, cost effective and the right choice for SMEs. You will be joining a great company who take pride in supporting and developing their staff.

We are looking for an experienced IT Support Engineer (3rd Line) who has the determination and hunger to succeed. As a 3rd Line Support Engineer, you should have extensive knowledge as the final point of escalation, and you will be happy to impart your knowledge to less experienced members of the team. 

Senior IT Support Technician

YourRecruit are currenting recruiting for a Senior IT Support Technician to join their small but rapidly growing team.

An MSP founded in 2010, they’re expanding fast, dealing with clients up and down the country and now need a Senior IT Support Technician to join them. Reporting to the Technical Services Manager, the successful Senior IT Support Technician will be responsible for both inbound and outbound technical support activities; supporting services and solutions supplied to customers and will be the penultimate point of escalation for technical issues that require a fast and effective resolution.

The Ideal candidate will have previous experience as an IT Support Technician, and should pride themselves on delivering exceptional customer service, even when working in a fast paced, busy environment. You will be team player, who is happy and confident communicating with all clients and colleagues, as you will be expected to disseminate your IT knowledge to junior members of the team in a professional and constructive manner.

1st Line Support Engineer

Our client, an MSP (Managed Service Provider) is looking to recruit a strong 1st Line Support Engineer to work on their busy helpdesk.  Supporting a diverse range of organisations, including charities, education, manufacturing and more, no day will be the same as you manage a whole host of technical issues.

This is a company that prides itself on the level of service they provide. If you are keen to join a growing organisation and support a diverse base of customers, this could be the role for you! They take your career development seriously, and benefits include healthcare after 12 months service. They are looking for someone who is passionate about IT and enjoys solving problems and working with technology solutions.

Senior Java Developer

We are recruiting for a profitable privately-owned company with offices based in Crawley and London that deliver through their network of IT and telecoms partners globally and have over 7,000 active customer sites.

Reporting to the Software Development Lead, the Senior Java Developer will be working within a team of highly experienced developers who are engaged in ensuring consistent product functionality and enhancing the application to ensure it stays at the forefront of the field.

This role will give you an opportunity to fully harness your software engineering skills. You will review, supervise, and provide guidance on other team members’ proposed designs, in addition to proposing and orchestrating top and low level design decisions yourself.

What Will The Successful Candidate Be Like?

This role would be suitable for a highly skilled software engineer looking to actively apply their expert software engineering design authority skills.

You will have extensive commercial experience being a product and architectural design authority and must be able to demonstrate that you have designed and developed web apps in a range of technologies and programming languages.

IT Support Engineer

How does working for a leading IT support managed services provider based in Reigate, Surrey sound? My client has been supporting businesses for over 20 years and they are a Microsoft Certified Gold Partner.

 

They offer a great work environment, challenging career opportunities, professional training, and competitive compensation. You will  be a member of an experienced support team who is exposed to a wide variety of technologies, offering abundant opportunities to increase their own knowledge through hands-on experience and in-house training.

IT Systems Administrator

How does working for an established software consultancy provider for over 20 years sound? Specialising in software, my client offers software products that help market-leading and many smaller pharmaceutical and biotech companies to improve their supply. Providing a friendly, supportive, well-organised environment, with good work-life balance and opportunities for self-improvement.

As an IT Systems Administrator, you will be responsible for supporting and maintaining the company’s internal systems, customer cloud environments and for providing desktop support to all business users. 

Sound interesting? Read on… 

IT Service Desk Engineer (2nd Line)

How does working for a small but growing MSP based in Camden who have been going for 15 years sound? They currently support approx. 500 mixed Windows and Mac end-points over 50 regular customers and have a small but effective team. As they continue to grow, his role represents an opportunity to take ownership of the very customer focused service desk, having an impact on how they develop services and relationships with their clients.

An excellent opportunity to join a real family feel company which will provide you with the chance to grow and develop your career.

The IT Service Desk Engineer Responsibilities:

  •          To be the primary support contact to our client base, resolving the majority of 1st / 2nd line support requests via phone, email and remote tools, while providing an exceptional client experience
  •          Take responsibility and co-ordinate escalated tickets with other team members
  •          Primarily office-based role but site visits & client meetings will be expected
  •          Help identify and develop policies and procedure that improve the client experience
  •          General client relationship management

Helpdesk Technical Lead

Helpdesk Technical Lead

Newbury, Berkshire

Up to £32,500 + benefits including Company pension, Private medical insurance and Work from home

Summer 2022, you may be looking for a change – well this could be just the role for you!

Our client, an MSP (Managed Service Provider) is looking to recruit a Helpdesk Technical Lead to work on their busy helpdesk.  Supporting a diverse range of organisations, including charities, education, manufacturing and more, no day will be the same as you manage a whole host of technical issues.

This dynamic company takes pride on the delivery and maintenance of an exceptionally high standard of IT support, services, and hosted solutions, and are now looking for an equally dynamic individual to join their growing support team.

Reporting to the Technical Services Manager, the successful Helpdesk Technical Lead will be responsible for both inbound and outbound technical support activities; supporting services and solutions supplied to customers and will be the penultimate point of escalation for technical issues that require a fast and effective resolution.