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IT Support Engineer

IT Support Engineer – 1st / 2nd Line

Croydon

£26,000 - £30,000 (DOE) + Benefits

We have an opening for an ambitious IT Support Engineer – 1st / 2nd Line to support clients and to drive growth within the business. With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is looking for a company that can provide excellent career progression.

An entrepreneurial Croydon based ICT consultancy that was founded 17 years ago, my client has exciting expansion plans and is looking for a like-minded individual to join their team for the long-term. They offer funding for IT training, they have a fantastic working environment, they work hard, play hard and reward their employees well!

The successful applicant will take accountability for both the ticket queue and outstanding tickets. Overall, they will ensure that the heart of their business, their service desk, is efficient by maintaining consistent communication with clients and delegating work to the Engineers.

3rd Line Support Engineer

Are you an experienced 3^rd Line Engineer looking for a new role?

Do you have recent experience of working for an IT Support company (MSP)?

Are you keen to progress your career within a fantastic, supportive company who are really going places?

If so, we have a fantastic opportunity for you!

Interested? Here’s more ….

IT Support Engineer - 2nd/3rd Line

IT Support Engineer – 2^nd / 3^rd Line

Croydon, Hybrid 

£35,000 - £40,000

We have an opening for an ambitious IT Support Engineer to support clients and to drive growth within the business. With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is looking for a company that can provide excellent career progression.

An entrepreneurial Croydon based ICT consultancy that was founded 17 years ago, my client has exciting expansion plans and is looking for a like-minded individual to join their team for the long-term. They offer funding for IT training, they have a fantastic working environment, they work hard, play hard and reward their employees well!

The successful applicant will need to develop skills ranging from desktop and server support through to network design.  They will be involved in all aspects of ICT systems implementation & support including project proposals, installation & implementation, configuration, maintenance, support, and on-going client management.

Junior IT Support Engineer

My client is an extremely well established (1918) organisation who provide security solutions throughout the UK. They have 700 staff across 8 offices in the UK. They offer benefits such as 22 days holiday rising to 28, Private Medical, Company Pension Scheme, a 3% company contribution pension and Death in service benefit of 3 x annual salary.

We are looking for a self-motivated and highly passionate Junior IT Support Engineer to join their busy team near Purley. The role will include logging and resolving IT support requests, setting up hardware, software and networks, and assisting end users.

We need someone who prides themselves upon delivering exceptional customer service, has excellent multi-tasking skills and the ability to prioritise workloads. Equally as important is that this is someone who thrives when working within a busy environment, is punctual and is looking to further their career in the IT sector.

Junior IT Service Desk Engineer

How does working for a small but growing MSP based in Camden who have been going for 15 years sound? They currently support approx. 500 mixed Windows and Mac end-points over 50 regular customers and have a small but effective team. As they continue to grow, this role represents an opportunity to take ownership of the very customer focused service desk, having an impact on how they develop services and relationships with their clients.

An excellent opportunity for an IT Service Desk Coordinator/Junior Service Desk Engineer to join a real family feel company which will provide you with the chance to grow and develop your career.

This is the chance to work for an exciting company experiencing steady growth with a supportive work environment.

Sound interesting and something you would love to be part of? Apply today!

Currently looking for one of their most integral resources; a Service Desk Coordinator, to be part of a small team responsible for handling all incoming client requests, triaging and progressing all support requests via phone, email and remote tools while providing an exceptional client experience.