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Senior IT Support Engineer

Are you a Senior IT Engineer looking to join a well-established, independent day and boarding school? My client

are an accredited Microsoft Showcase School with excellent facilities that are enjoyed by members of the local community as well as by members of the school. Pupils are prepared for life with an assured set of values and with the belief that they can make a difference in society.

Job Purpose:

Senior IT Support Technician will work closely with the Deputy IT Manager to maintain the IT infrastructure and support staff and students.As a crucial member of the IT team the post holder will be required to support the Deputy IT Manager and IT Support Technician in completing tickets and conducting second/third line support.

Main Duties:

  •          Senior IT Support Technician tasked to ensure the smooth running of supported IT systems
  •          Oversee support to all users resolving issues quickly and efficiently and ensuring that tickets are completed, well communicated, within a timely manner.
  •          Ensure efficient running of all servers, infrastructure and end user devices throughout school
  •          To provide a second line support knowledge, to resolve more complex and larger impact issues
  •          Maintain the schools anti-virus system

Senior IT Support Technician

YourRecruit are currenting recruiting for a Senior IT Support Technician to join their small but rapidly growing team.

An MSP founded in 2010, they’re expanding fast, dealing with clients up and down the country and now need a Senior IT Support Technician to join them. Reporting to the Technical Services Manager, the successful Senior IT Support Technician will be responsible for both inbound and outbound technical support activities; supporting services and solutions supplied to customers and will be the penultimate point of escalation for technical issues that require a fast and effective resolution.

The Ideal candidate will have previous experience as an IT Support Technician, and should pride themselves on delivering exceptional customer service, even when working in a fast paced, busy environment. You will be team player, who is happy and confident communicating with all clients and colleagues, as you will be expected to disseminate your IT knowledge to junior members of the team in a professional and constructive manner.

1st Line Support Engineer

Our client, an MSP (Managed Service Provider) is looking to recruit a strong 1st Line Support Engineer to work on their busy helpdesk.  Supporting a diverse range of organisations, including charities, education, manufacturing and more, no day will be the same as you manage a whole host of technical issues.

This is a company that prides itself on the level of service they provide. If you are keen to join a growing organisation and support a diverse base of customers, this could be the role for you! They take your career development seriously, and benefits include healthcare after 12 months service. They are looking for someone who is passionate about IT and enjoys solving problems and working with technology solutions.

Helpdesk Technical Lead

Helpdesk Technical Lead

Newbury, Berkshire

Up to £32,500 + benefits including Company pension, Private medical insurance and Work from home

Summer 2022, you may be looking for a change – well this could be just the role for you!

Our client, an MSP (Managed Service Provider) is looking to recruit a Helpdesk Technical Lead to work on their busy helpdesk.  Supporting a diverse range of organisations, including charities, education, manufacturing and more, no day will be the same as you manage a whole host of technical issues.

This dynamic company takes pride on the delivery and maintenance of an exceptionally high standard of IT support, services, and hosted solutions, and are now looking for an equally dynamic individual to join their growing support team.

Reporting to the Technical Services Manager, the successful Helpdesk Technical Lead will be responsible for both inbound and outbound technical support activities; supporting services and solutions supplied to customers and will be the penultimate point of escalation for technical issues that require a fast and effective resolution.