Are you a Senior IT Engineer looking to join a well-established, independent day and boarding school? My client
are an accredited Microsoft Showcase School with excellent facilities that are enjoyed by members of the local community as well as by members of the school. Pupils are prepared for life with an assured set of values and with the belief that they can make a difference in society.
Senior IT Support Technician will work closely with the Deputy IT Manager to maintain the IT infrastructure and support staff and students.As a crucial member of the IT team the post holder will be required to support the Deputy IT Manager and IT Support Technician in completing tickets and conducting second/third line support.
- Senior IT Support Technician tasked to ensure the smooth running of supported IT systems
- Oversee support to all users resolving issues quickly and efficiently and ensuring that tickets are completed, well communicated, within a timely manner.
- Ensure efficient running of all servers, infrastructure and end user devices throughout school
- To provide a second line support knowledge, to resolve more complex and larger impact issues
- Maintain the schools anti-virus system