Our Latest Vacancies

Senior Technical Engineer

£30,000 - £35,000
Midlands
LH16842

£30,000 - £35,000 plus excellent benefits and working hours of 8.30am – 4.30pm (4pm finish on Friday!)

South York; YO32

 

This role would suit someone local to YO32, however this client has many of their customers based within the Hull/Leeds area, so there is the opportunity for someone who resides within these areas to be offered a hybrid role; however you must be prepared to initially be office based. Due to this it is essential that candidates have a full driving license and access to their own vehicle.

 

Our client is a well-established MSP, based in York, that has, over the years, grown substantially and become a leader in providing a first-class support to local educational facilities.

 

With their continuous growth plans, the Technical Director is now managing their time differently to spend time focussing on high level activities that will drive the business and the group forward. To assist in this goal, our client is looking to recruit a Senior Technical Engineer, who as part of a team, will assist the Technical Director by relieving them of some of their duties.

 

The ideal candidate will help to strengthen their expanding Technical team, they will have a broad technical knowledge and also enjoy the challenges of working hard in a fast paced and dynamic environment. As a member of the team the emphasis will be on providing high quality technical service and support, while also being able to provide an excellent customer service and experience to all their customers.

If this is a role that piques your interest, please continue reading for the finer detail…

 

The Senior Implementation Engineer will be responsible for:

  • Solution build and implementation
  • Installation, configuration, deployment and implementation of hardware and software
  • Management of projects. Being able to identify any potential risks and threats to projects
  • Managing the expectations of the customers, keeping them informed and up to date with progress
  • Providing a high quality of support to customers while ensuring a high level of customer service is always maintained in a professional and efficient manner and within the agreed timescales
  • Assisting in solution architecture and design
  • Attending and organising customer meetings and taking an active approach in liaising with customers
  • Acting as a point of escalation, while also being able to escalate anything to the Technical Director
  • Demonstrating solutions to customers when necessary
  • Proactively monitoring and prioritising tickets within the IT support system

 

 The ideal Senior Implementation Engineer will have experience and/or certification of the following:

  • MCSA, MCSE, Cisco qualification or any other industry award qualifications
  • Solution build and implementation
  • Sound technical ability of; Windows server (all versions), LAN and WAN, Technologies and concept
  • A keen eye for detail
  • Excellent communication (both written and verbal)
  • Exceptional standards in quality of work
  • Productive and efficient
  • Excellent grasp of job related knowledge with a broad technical understanding
  • Manage customer relationships and customer expectations
  • Able to demonstrate ongoing interest to learn and understand new areas in the IT industry Experience in working at Tier 3 level
  • Would be beneficially but not essential to have knowledge on; cloud platforms such as Microsoft Azure and Google Workspace

 

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

YourRecruit Group does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

 

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