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Software Support Technician

£20,000 - £26,000
Sussex
LB/15092
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Salary:                 £20,000 - £26,000 plus up to £3,800 out of hours PLUS 10% bonus

Location:             East Grinstead / Lingfield, RH10

 

***Due to the location of the role, please be aware that all candidates must be a driver with access to their own vehicle***

 

The Client:

 

The role of the Software Support Technician will be working for a significant software development organisation that can offer fantastic career progression and an exciting and fast-paced working environment.

My client specialises in providing sophisticated software solutions to a range of international clients. They are seeking candidates with at least 1 years support experience (either office or field based), who are looking for a new challenge.

 

Our client is able to offer a basic salary of up to £26,000 dependent on experience, plus additional out of hours bonuses of up to £3,800 per year, plus 10% bonus! Sound interesting? Contact us today!

 

The Experienced IT Support Technician Role:

 

This role will predominately be office based supporting users on a bespoke software and will also include some on site implementation and remote ongoing support. You will be supporting users on the telephone/remotely and onsite consulting with clients, installing solutions and dealing with hardware/software issues.

 

The Experienced IT Support Technician will have:

 

Solid support experience in an office/ field environment. You will have solid experience with Microsoft Windows Desktop Operating systems. You will also have experience some/most of the following:

 

  • Active Directory
  • Backup Solutions
  • Exchange
  • Servers
  • Storage Area Networks
  • TCP/IP
  • Routers
  • Switches
  • WAN
  • Firewalls
  • VPN’s, SSL, SAGE, SQL Server, Citrix, Terminal Services.
  • Knowledge of the ITIL framework would be an advantage.

 

You will be educated at a minimum of A Level or will have excellent grade O Level/GCSE qualification in English, Math & Computing (or related Science)

Full UK Driving Licence is essential for this role. 

 

Personal Qualities:

 

  • Team Player
  • Flexible
  • Excellent communications skills
  • You will have a ‘can do’ and get the job done attitude
  • Able to use initiative and work with limited supervision
  • Motivation for continuous self-development

 

In return the client is offering a generous basic salary, with a fantastic working environment as well as the chance to work with a successful organisation that is currently growing.

 

Our client is able to offer a basic salary of up to £26,000 dependent on experience, plus additional out of hours bonuses of up to £3,800 per year, plus 10% bonus! Sound interesting? Contact us today!

 

Keywords: Support Technician, IT Technician, Helpdesk Technician, 1st Line, 2nd Line, West Sussex, Microsoft Windows Desktop Operating systems, Active Directory, Backup Solutions, Exchange, Servers, Storage Area Networks, TCP/IP, Routers, Switches, WAN, Firewalls, VPN’s, SSL, SAGE, SQL Server, Citrix, Terminal Services / ITIL framework

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

YourRecruitIT Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation