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1st and 2nd Line Engineer

£22,000 - £30,000
Surrey
CR/14869
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IT Support Engineer

£22,000 - £30,000 Dependent on experience plus benefits including payment for IT certs, rising holiday etc.

Location: Croydon, CR0

Key Skills:             IT Support. Helpdesk. Managed Services. MSP. MCP. Microsoft Certifications. 1st line, 2nd line, server, Active Directory, Exchange, Router, Switches, Firewalls, Networking, TCP/IP, DNS, DHCP, PC Hardware, VPN, Routing, network security.

 

Our client is an entrepreneurial Croydon based ICT consultancy that was founded 17 years ago. My client has exciting expansion plans and is looking for a like-minded individual to join their team for the long-term. Our client offers funding for IT training, they have a fantastic working environment, they work hard, play hard and reward their employees well! Sound interesting and something you would love to be part of? Apply today!

 

We are looking for an IT candidate with:

 

  • ‘Entrepreneurial spirit’
  • A keen sense of how to provide excellent customer service
  • A real ability to multi-task and juggle priorities
  • Excellent communication skills

 

The IT Support Role:

 

The successful applicant will need to develop skills ranging from network design through to desktop and server support. They will be involved in all aspects of ICT systems implementation & support including project proposals and costing, product procurement, installation & implementation, configuration, maintenance, support and on-going client management. Other responsibilities will include:

 

  • Manage client requests for project & support work
  • Maintain the office databases and systems, including client information, tasks and requests
  • Provide customers with technical support and advice pertinent to their infrastructure
  • Investigation of new technologies for new solutions for clients
  • Office systems improvement
  • Identify potential new business from new and existing clients

 

In addition, the position has been created with several additional requirements in mind: 1.) To assimilate knowledge quickly so as to assist with the more difficult technical queries presented by our clients, 2.) To add to the existing perception of excellence that the company has created in its relationship with clients, 3.) To take proactive steps to help with moving the company forward with its expansion plans; all aspects including but not limited to, client procurement, marketing, sales and technology exploration

 

Due to the nature and size of the organisation there will be:

 

  • The opportunity to become an integral part of the management and on-going development of a successful company
  • The potential for rapid career fulfilment – not possible in larger organisations
  • Exposure to a wide range of technologies

 

What We Are Looking For – Our Ideal IT Support Desk Engineer Will Have the Following Technical Expertise:

 

  • Microsoft Windows 2000/2003/2008 Server
  • Microsoft Exchange 2000/2003/2007/2010 Server
  • Microsoft Windows 2000/XP Professional/Vista Business/Windows 7 Pro
  • Microsoft Office 2000/XP/2003/2007/2010 Professional
  • Server and PC hardware components.
  • Networking principles - TCP/IP, routing, subnets.
  • Good understanding of Domain Name Management, DNS, web site hosting, and MX records.
  • Routers, hubs, and switches
  • Network security
  • Virtual Private Networks (VPN)
  • Antivirus/Anti-Spyware and Anti-Spam principles and solutions
  • Firewall/UTM devices.
  • In addition, any knowledge of Apple Mac systems, Linux, a basic understanding of telecoms and recent versions on desktop applications such as Adobe’s products, Sage etc. would be a bonus.

 

Career Opportunity – IT Support:

 

My client can offer a fantastic working environment, the chance to be part of an extremely stable, well-established organisation with exciting expansion plans and rewards for loyal staff. They can offer career progression as well as scope for further training and development. Sound interesting and something you would love to be part of? Apply today!

 

Benefits Include:

 

  • Help with funding for training courses
  • 23 days holiday per year rising to 25
  • Interest free loan for annual season ticket
  • Company pension scheme

 

Sound interesting and something you would love to be part of? Apply today!

 

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Key Skills:             IT Support. Helpdesk. Managed Services. MSP. MCP. Microsoft Certifications. 1st line, 2nd line, server, Active Directory, Exchange, Router, Switches, Firewalls, Networking, TCP/IP, DNS, DHCP, PC Hardware, VPN, Routing, network security.

 

Due to the amount of CVs we receive we will only be able to contact you if your application is successful.    YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Key Skills:             IT Support. Helpdesk. Managed Services. MSP. MCP. Microsoft Certifications. 1st line, 2nd line, server, Active Directory, Exchange, Router, Switches, Firewalls, Networking, TCP/IP, DNS, DHCP, PC Hardware, VPN, Routing, network security.