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2nd Line Support Engineer / IT Support

£24,000 - £26,000
Surrey
LC/14728
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£24,000 - £26,000 plus outstanding benefits including Microsoft Certifications, paid overtime, mobile and internet expenses, vendor training, social events and lots more!

Location:                             Banstead, SM7

Key Skills:                                2nd Line Support, 1st Line Support, Customer Facing, Field Engineer, MCITP, MCSE, MCP, Microsoft Certified, Training, Server, Desktop, Break Fix, Troubleshooting, Installation, Configuration, Support. Exchange, Remote Desktop Services. HP, Networking, Router, Switches, Cisco, Draytek, AV Products, Sophos, Backup Exec, Mobile, Citrix, Terminal Services.

 

This client will pay for Microsoft Certifications for employees soon after starting!

Due to the nature of this role, candidates must have a driving license and use of their own vehicle!

Are you an experienced IT Support Engineer with a broad range of technical expertise and experience of working with external customers?  The client can offer an outstanding working environment, additional Microsoft training and benefits, as well as the chance to work within a growing organisation that can offer fantastic career progression and potential.

Ok, so why would you want to work for this company?...

This opportunity is working for a vibrant and forward-thinking IT support services organisation that is currently rapidly growing. They are looking for keen and proactive candidates with solid skills in IT Support to external clients, to join their team on a permanent basis. They will support you with training and career growth and soon after starting they will pay for your Microsoft Certifications! WOW!!

Duties:

  • The role is centered on the support, maintenance and break/fix of both hardware and software located on customer’s sites in the Surrey / London area. Roughly 25% of the role will be out on site so candidates’ must have their own vehicle and a full driving license.
  • The work will be predominantly on Microsoft Server 2003/2008/2008R2/SBS, Microsoft Exchange 2003/2007/2010 & Microsoft Remote Desktop Services.
  • Installation, service, repair & break/fix of HP ProLiant & Dell PowerEdge Servers, Desktops & Notebooks.
  • Diagnosing, Trouble-shooting and resolving IT issues on or before time in line with agreed SLA's via both remote Telephone support and on site.

Have you got what they need?...

The successful candidate will have:

  • Will have solid experience of providing IT Support and exceptionally strong customer service and communication skills.
  • Will have commercial working knowledge of MS Server 2003/2008/2008R2/SBS & Exchange 2003/2007/2010 migration experience would be beneficial.
  • Microsoft certifications are preferred, although they will support candidates through this.
  • Will have broad computer systems knowledge across all business sizes
  • Will have good networking skills / knowledge of routers and switches (Cisco, HP, DrayTek, Zyxel, Netgear)
  • Applications, AV Productions (Sophos etc.) BackUP Exec, Terminal Services, Virtualisation, PDA's.
  • Other skills that would be beneficial include; knowledge of IP Telephony, Storage and Helpdesk software.

 

Key Skills:                                2nd Line Support, 1st Line Support, Customer Facing, Field Engineer, MCITP, MCSE, MCP, Microsoft Certified, Training, Server, Desktop, Break Fix, Troubleshooting, Installation, Configuration, Support. Exchange, Remote Desktop Services. HP, Networking, Router, Switches, Cisco, Draytek, AV Products, Sophos, Backup Exec, Mobile, Citrix, Terminal Services.

In return the client can offer an outstanding working environment, as well as additional training and benefits, and the chance to work with a growing organisation that can offer fantastic career progression and potential. Sound interesting? Contact us today!

Is this a match made in heaven?  Need to know more?
Don’t delay, apply TODAY!!