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Technical Support / Software Support / Customer Advisor

£18,000 - £20,000
Surrey
CR/14564
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Salary:  £18,000 plus £2,000 shift payment and excellent benefits including a bonus, pension, 25 days holiday, private medical, free parking, training and lots more!

Location: Redhill, RH1 

Skills:                    Technical Support. Troubleshooting. Desktop Support. Satellite. Communication. MOS. Maritime. Equipment. Network. CRM. Customer Support. Call Logging. Call Center. 1st Line. Helpdesk.

 

  • Are you looking to work for a hugely successful organization with international clients?
  • Are you passionate about providing customers with a very high level of service?
  • Do you want to work for a fantastic company who values their staff and offers benefits such as a bonus scheme, 25 days holiday, pension, private medical, training and lots more?

 

Then we have an outstanding opportunity for you! Read on…

 

This is a fantastic opportunity to join a specialist organization based in Redhill, with clients across the globe. You will be joining a team of Technical Customer Support Advisors taking calls from customers an troubleshooting and providing technical support assistance on a range of systems and software, for which you will be provided with full training on.

 

The successful candidate will need to have a keen interest in learning about new products and systems, and full training will be provided on the specialist equipment. Previous experience within a technical or customer focused support role is preferred, and excellent customer service skills are a must!

 

Please note - the role operates on a shift basis which covers the hours of 7am – 10pm (with occasional night shift cover required), with 12 hours shifts on a 4 on, 4 off basis. Please only apply for this role if you are happy to work on a shift basis! An additional payment of £2,000 per year will be paid as a shift allowance.

 

Skills:                    Technical Support. Troubleshooting. Desktop Support. Satellite. Communication. MOS. Maritime. Equipment. Network. CRM. Customer Support. Call Logging. Call Center. 1st Line. Helpdesk.