Our Latest Vacancies

Onsite Support Engineer

£25,000 - £30,000
West Midlands
MH17763

Onsite Support Engineer

Salary: £25,000 - £30,000 (DOE)

Location: Birmingham 

We are currently recruiting for an Onsite Support Engineer working for a rapidly growing, award-winning technology solution provider, focusing on the education sector.

Our client is highly accredited with a strong foothold within the education sector, and they are looking to bring on an Onsite Support Engineer to join them for the long term. Due to their rapid growth, they can provide excellent career development within a technical team of Tier 1, Tier 2 and Tier 3 Engineers.

Sound interesting? Read on… 

The ideal candidate will have previous Onsite Support Engineer experience, covering all aspects of IT support, whilst also being able to provide VIP service both remotely and face-to-face. On top of these traits, you should be highly organised and motivated to work both independently and as part of a team. 

Responsibilities: 

  • Responding to and resolving technical queries from end users and VIPs
  • MDM administration
  • Apple Mac application packaging
  • Desktop troubleshooting
  • Ensuring Customer Documentation is kept up to date
  • Working with the team to identify and implement changes to the Customer Environments to address common issues
  • Assisting with project delivery and roll out of equipment
  • Providing the highest level of Customer Service
  • Occasional travel to Tamworth Site 

Essential Skills:

  • Experience in supporting Apple MacOS & Windows Desktop
  • Experience in TCP/IP DNS DHCP
  • Strong & effective people & communication skills
  • Ability to provide VIP support both remote and face to face
  • Knowledge of MDM, ADE, Jamf Pro & Connect, Hyper V, O365 and more would be a big advantage 

Benefits: 

  • Gym Membership contribution.
  • Health Cash Plan.
  • Life insurance.
  • Free Will Writing Service.
  • Flexible working hours.
  • Increased annual leave with length of service.
  • Length of service bonus.
  • Free full day annual leave on your birthday.

Interested?

Apply now and we can discuss this in more detail and provide you with a more detailed job description.

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. 

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