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Data Analyst

£34,475 - £36,379
Surrey
LH16976
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Our client is looking for the successful Data Lead to support their charity to fully utilise the wide range of data available across the business to improve the impact of its strategy and to transform data into information and reports that they can use to make more effective decisions. You will take lead responsibility for data assurance and quality.  In particular, you will ensure the company uses its wide range of data sources to build a single view of their varied customers so they can better engage with them through personalised content that increases member conversion, customer loyalty and therefore income.

To build and maintain customer loyalty, utilising CRM software and all data sources (including Google analytics, social media) to analyse customer data.  To interrogate data from other sources, creating reports on a regular basis, testing development changes and ensuring that databases remain error-free.

 This position will be home based while Covid restrictions are still in place, normally based at the Head Office in Bromley, Kent, and likely to be a hybrid position, therefore must be commutable to the head office.

The Successful Data Lead.

This person specification sets out the essential, minimum qualities we are seeking for this post, any additional skills will be advantageous:

 

  • Minimum 2 years experience of supporting a CRM system, specifically Microsoft Dynamics and Google analytics
  • Data assurance, validation and compliance with regulations
  • Data extraction/analysis to support service improvement and marketing/sales impact
  • Data reporting analysts work with various data base packages, from reporting tools to statistical applications
  • CRM and web applications (Microsoft dynamics preferred and Kentico CMS preferred)
  • Microsoft Excel, Microsoft Access, SharePoint, and SQL databases, as well as statistical software.
  • Relevant database qualifications
  • Evidence of CPD with demonstrable relevance to the role
  • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
  • Organised, have strong mathematical abilities
  • Communicate effectively using appropriate methods and language
  • Research and planning skills
  • Demonstrate anti-discriminatory practice in all areas of work
  • Microsoft Office power user.
  • Google analytics, social media, extraction of data and manipulation

£34,475 plus £1904 OLW with great benefits including 6% pension, 25 days holiday rising, life assurance, staff discounts and lots more!

 Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender, or disability and complies with all relevant UK legislation.

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