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Applications Support Analyst

£28,000 - £32,000
Sussex
CR/16281
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Up to £32,000

Crawley/Burgess Hill

 

Working within a national organisation that has been established for 90 years is one thing, working within the UK’s largest and most successful charity in its specialism is another. A charity that has survived through war and recession, their dedication and commitment has never diminished. You will be entitled to Group Pension, Life Assurance, 25 days holiday + bank holiday (rising to 30), Private Medical Insurance, BUPA package and healthcare.

 

And you could be working there, alongside proud and motivated staff members whose vision remains the same as it did with the very first employees in 1927.

 

Assisting with the success of their vision, is also the success of their employee retention; proudly achieved by providing ambitious career paths, valuing staff and offering a competitive benefits package.

 

My client is developing and implementing a 5-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and more exciting developments are planned to help expand and support the charity’s growth.

 

Daily duties of the Applications Support Analyst:

 

The IT department implements, maintains, supports, upgrades and improves the IT systems across the charity whilst minimising ongoing risks. The department are primarily responsible for all IT equipment and systems that sit at the heart of their networks providing a service for the 1000 employees and 11,000 volunteers. Typically, this will be servers, data storage, networks, telephone exchanges, security firewalls, and other centralised systems.

 

As the Application Support Engineer, you will maintain a high level of availability and integrity for all the IT systems, resolving issues & requests in the most responsive, efficient, and cost-effective manner. You will be supplying & implementing IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT. You will be offering professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand.

 

The successful candidate will have:

 

  • Experience in writing SQL code with .Net experience.
  • You’ll be customer focussed with a flexible approach.
  • You’ll be a team player and play an important apart within a responsive team.
  • Performing (and occasionally leading) projects for new IT system implementations and upgrades
  • Assisting the IT Applications Manager to work within project budgets and expenditure
  • Writing user documentation and guidelines that are easy to understand
  • Adhering to security and confidentiality policies
  • Identifying ways to further improve our IT operations

 

As part of your role, you may occasionally be required to travel to other sites throughout the UK. Being a driver is essential.

 

Now over to you….

 

If you think this Application Support role is perfect for you, we look forward to hearing from you! Please do get in touch today!!!

 

IT Support, Application Support, Application Technologist, Systems, Implementation, Upgrades, Projects, Documentations, Development, SQL, C#, .Net, Microsoft, Hardware, Software.

Due to the amount of CVs we receive we will only be able to contact you if your application is successful.  YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.