Our Latest Vacancies

2nd Line Support Engineer

£25,000 - £35,000
Surrey
LB/16253

 

Epsom

Up to £35,000 DOE w/ benefits including 23 Days Holiday, Pension Scheme, Bupa Private Medical and a Fantastic Working Environment

 

My Client, having been operating for over 100 years, are the UK’s largest single office building society, currently seeking a Senior IT Support Engineer to join their Epsom based team.  With a rich history of providing financial services to over 50,000 Customers in England and Wales, this Firm pride themselves on exceeding Customers expectations and providing a 1st Class Service with honesty and respect.

 

What will a working day look like for the 2nd Line IT Technician?

 

  • In liaison with the Manager IT Service Delivery Technical Services, conduct of general IT support to users, system housekeeping and security related task as advised, upkeep of infrastructure and services as required in accordance with established procedures.
  • Undertake tasks and advise where necessary on technical projects for both internal IT and group projects. Where necessary be seconded to specific projects.
  • In liaison with the Manager IT Service Delivery Technical Services, the procurement of Hardware &  Software and the maintenance of relevant records are undertaken.
  • In liaison with the Manager IT Service Delivery Technical Services, support the 1st line Technicians in resolving BAU issues as required.

 

What will you need?

 

  • Experience in a 2nd Line Support position.
  • Windows 10 and Windows Server 2012/2016 (multiple versions) trouble shooting.
  • Experience with Help Desk technology.
  • Understanding of network topology VLAN’s etc. (experience of working with Cisco switches).
  • Experience with maintaining software licensing.
  • Knowledge of supporting and maintaining a VOIP telephony system.
  • Experience with Virtualisation technology e.g. VMware & Hyper-V.

 

This is a fantastic opportunity to work for a brilliant organisation based in Epsom. Career progression and plenty of training on offer for the right, motivated and dedicated professional. Apply Now!

 

Due to the number of CVs we receive, we will only be able to contact you if your application is successful.

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