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IT Support Engineer, Tier 1

£20,000 - £25,000
London
CR16171
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£20,000 to £25,000

Enfield, London

 

How about working for an award-winning group of technology companies who have a strong foothold in the educational space? With over 100 professionals and a turnover of £70m, they have a growing customer base and are ranked #1 supplier on many frameworks! You will be entitled to 21 days holiday, shutdown Christmas, group pension, health cash plan, life insurance, gym membership and childcare vouchers.

 

More about what to expect for the IT Support Engineer, Tier 1:

 

A fantastic opportunity has arisen for a Microsoft Solutions Support Technician to provide Tier 1 support. Are you looking for a long-term opportunity offering career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers? This is an exciting opportunity on a full-time permanent basis and offering an immediate start for a dedicated Tier 1 Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills.

 

This role would be ideal for a dedicated Tier 1 Engineer with a wealth of previous experience and looking for their next career move facing new challenges within a company that they can continue to grow and develop new skills and new technology.

 

The Successful IT Support Engineer, Tier 1 will be:

 

  • A strong understanding of Microsoft Active Directory and Domain Services and be
  • able to manage endpoint devices using Group Policy
  • Be able to demonstrate how a TCP/IP networks work and the services and hardware that provide a functioning network (i.e., Routers/Switches/IPv4/DHCP/DNS)
  • Troubleshooting ability with Microsoft Windows Desktop Operating Systems (Windows 7+) and Windows Server Operating Systems (Windows Server 2008 R2+)
  • Able to manage, troubleshoot and provide access to network resources (whether this be File sharing, printer sharing etc)
  • Working knowledge of Office 365 and its associated services – ie, Exchange Online, SharePoint, OneDrive for Business
  • Experience managing Exchange Server / Exchange Online users, distribution groups and calendars
  • Configure user devices

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.