Our Latest Vacancies

IT Manager, Service Delivery

£45,000 - £55,000
Surrey
CR/16133

Epsom

Up to £55,000 DOE

 

With a rich history of providing financial services, my client, based in Epsom, has been operating for over 100 years and pride themselves on their values of exceeding expectations, putting customer’s first, taking responsibility and respect. With 23 days holiday rising to 27, pension scheme, Bupa private medical and a great working environment, you don’t want to miss out on this potential opportunity!

 

The UK's largest single office building society and provides a professional service to over 50,000 customers throughout England and Wales.

 

What will a working day look like for the IT Manager?

 

  • Managing 2nd line and 3rd line Technical team, IT Support and Planning.
  • liaison with the Head of IT Service Delivery, oversee and planning of general IT support to users, system housekeeping and security related task as advised, upkeep of infrastructure and services as required in accordance with established procedures.
  • In liaison with the Head of IT Service Delivery design, plan, undertake tasks & advise where necessary on technical projects for both internal IT and group projects. Where necessary be seconded to specific projects.
  • In liaison with the Head of IT Service Delivery ensure the procurement of Hardware & Software and the maintenance of relevant records are undertaken.
  • In liaison with the Manager IT Service Delivery Operational Services, ensure that effective support is provided to the 2nd and 1st line Technicians in resolving BAU issues as required.

 

More duties available in full job description.

 

What do you need to become the IT Manager?

 

  • 3+ years’ as a 3rd line support technician
  • Minimum 1 years’ experience managing/supervising an IT technical team
  • Windows 10 and Windows Server 2012/2016 (multiple versions) advance planning and trouble shooting
  • Experience with Help Desk technology and managing workflow
  • Understanding of network topology VLAN’s, Segmentation etc. (experience of working with Cisco switches and firewalls)
  • Experience with managing software licensing.
  • Knowledge of supporting and maintain a VOIP telephony system.
  • Working as part of a project team.
  • Experience with Virtualisation technology e.g. VMware & Hyper-V.
  • Exchange 2013 and newer
  • ADFS and or PTA
  • Microsoft Azure & Office 365 deployments

 

This is a fantastic opportunity to work for a brilliant organisation based in Epsom. Career progression and plenty of training on offer for the right, motivated and dedicated professional. Apply Now!

 

Due to the number of CVs we receive, we will only be able to contact you if your application is successful.

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