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2nd Line IT Support Engineer

£25,000 - £30,000
Hertfordshire
CD/16037
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£25,000 to £30,000

EN6, Potters Bar

Benefits included:

  • 31 days holiday (BH inclusive)
  • Pension scheme
  • Training
  • Plenty of career progression

 

My client are an extremely well-established, reputable and dynamic organisation who prioritise the latest technologies. They aim to not just be another support firm but a partner that helps their clients grow and operate more effectively through technology advances.

 

Key Responsibilities:

 

  • Provide on-site, remote and email support
  • Server Installations/Migrations
  • Exchange Installations/Migrations
  • Router & Firewall Installs
  • Network diagnostics
  • Take ownership of client requests and issues
  • Ensure problems as queries are resolved within SLA and to the client’s satisfaction
  • Diagnose and troubleshoot both hardware and software issues

 

The Successful IT Support Engineer must have:

 

  • Windows Server 2008/2012/2019
  • Microsoft Exchange 2010/2013/2019
  • Microsoft Office Applications
  • Networking, including Enterprise firewalls
  • Virtualisation –VMware / Hyper-V
  • Microsoft Technologies AD, GPO, DNS, DHCP

 

Desirable skills and experience:

 

  • Managed Service Provider (MSP) experience
  • Full UK Drivers Licence
  • FortiGate
  • StorageSAN iSCSI
  • Microsoft SharePoint
  • Citrix Applications
  • SQL
  • Linux
  • Cisco
  • VMware Certified Professional (VCP) in vSphere

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.