Our Latest Vacancies

Technical Support Position (Batch Operator)

£18,000 - £23,000
Surrey
CB/15597

Epsom

£18,000 to £23,000

 

Would you like to work within a junior technical position and further develop your IT Support skills?

I am recruiting for a client based in the financial services sector and they are looking for an ambitious self-starter to join their team on a shift basis.  You will need an IT related qualification and some customer service experience in order to be considered.

 

The Company

 

With a rich history of providing financial services, they have been operating for over 100 years and pride themselves on their values of exceeding expectations, putting customer’s first, taking responsibility and respect.  In return for your strong work ethic, willingness to learn and ability to provide outstanding customer service, you will receive a competitive salary and range of benefits that includes professional study support, an active sports and social club and 23 days holiday.

They are now keen to take on an additional team member to support internal users of the IT Systems.

 

The Role

 

  • You will be providing support to users, system housekeeping and security back-up services.
  • Batch processing of core banking software solution.
  • Run reports for all different departments and be the go to person with technical issues.
  • You will need to work independently, so you would need to be comfortable working independent.
  • The character of this person needs to be confident and have a good attitude to their work. Creating a great customer experience is key to my Client.
  • Attention to detail is vital within this role, someone with a key eye for detail is necessary.
  • As needed provide assistance to the Group IT function, supporting the mainframe, networks and standalone systems in both operating and application systems.
  • In liaison with the IT Manager, record and control the movement, location and usage of computer equipment and software.
  • Testing and maintenance of computer contingency plans for use in an emergency.

 

These are just a few of the duties of the role, but clearly this is a varied position and will give you the opportunity to learn and develop.

 

Could it be you?

 

In order to be considered for the position you should have an IT related qualification and have a genuine interest in IT, whether this is a from school, a degree or further study.  Due to the shift based hours you should ideally live locally or be able to drive with access to your own car.