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Field Engineer / Workshop Engineer

£20,000 - £24,000
Sussex
LC/15122
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Salary:  £20,000 - £24,000 DOE, plus great benefits including a quarterly bonus scheme, gym, lots of social events, training and lots more!

Sussex, BN9 

Skills:      IT Support. 1st Line. Workshop. Field. IT Engineer. Desktop, Laptop, Printer, Wi-fi, Mobile, VoIP, Tablet, Computer, Switches, NAS devices, server, router, cat5/6 cabling, trunking, network cables, patch cabinets, patch panels, Microsoft, Active Directory, Group Policy, Networking, TCP/IP, DNS, DHCP, Routers, Firewalls, Office 365.

 

Due to the nature of this position it’s vital that you have your own driving licence. A company car is available.  

  • Are you an experienced IT Support Engineer / Workshop Technician who is looking to progress their career?
  • Are you looking to work for a fantastic organisation who can support you in achieving your career goals? Then we have the perfect opportunity for you! Read on…

 

The 1st Line Support / Field Service Engineer

An exciting opportunity has arisen for a Field Service Engineer / 1st Line Support Technician to join my clients growing technical team. My client are extremely well-established and provide IT support for a loyal client base in and around the Sussex area. This role would suit a 1st Line Technician with hardware knowledge (cabling, trunking, installing patch cabinets, mount Wi-FI AP’s etc.) as well as knowledge of supporting Microsoft infrastructure, Active Directory, Group Policy, Permissions, Windows Desktop, MS Office administration, Networking, who is looking to take the next step in their career.

 

This is a fantastic opportunity to work for an organisation that is growing year on year and has a fantastic, helpful and friendly culture. You will be surrounded by great people. Everyone has a 'can do' attitude, works hard and the company celebrates the successes with regular team activities. The company also provides a staff lunch every Friday to bring everyone together. They have an excellent reputation and a loyal client base which you will be visiting (2-3 days per week) within the Sussex area.

 

The Field Service Engineer / 1st Line Technician Duties:

 

  • Workshop setup of desktops, laptops, printers, Wi-Fi access points, mobile phones, VoIP phones & tablet computers, switches, NAS devices ready for site deployment.
  • On-site installation of desktops, laptops, printers, Wi-Fi access points, mobile phones, VoIP phones & tablet computers, switches, NAS devices and software deployments. Installation of servers and routers setup by infrastructure engineers.
  • On-site cat5/6 cabling, Installation of trunking, network cables, patch cabinets, patch panels, drilling holes. Using ladders and working at heights.
  • Repair of desktops, laptops and printers.
  • Manage your own schedule of site visits to provide a responsive and high quality service.
  • Provide client training for basic PC usage, key software and VoIP telephony (training will be given).
  • On-site maintenance for clients (ad-hoc and regular visits), travelling to clients within Sussex, sometimes Surrey and Kent - vehicle will be provided, generally 2-3 days per week.

 

Ok, so over to you! Our perfect Field Service Engineer / 1st Line Technician will have the following:

 

  • Experience in a similar role
  • Full UK driving license
  • Experience of Installing structured cabling, trunking, racks, patch panels & patch termination
  • Able to use a drill to facilitate cabling, install patch cabinets, mount Wi-Fi APs,
  • Customer facing with excellent interpersonal skills
  • Experience of supporting Microsoft infrastructure and operating systems
  • Experience of Active Directory, Group Policy, Permissions
  • Experience of Windows desktop and Microsoft Office administration
  • Knowledge of networking - TCP/IP, DNS, DHCP
  • Good Understanding of Routers, Firewalls and physical networks
  • Office 365 administration
  • In addition, any Microsoft qualifications, familiarity with remote monitoring tools (Continuum, Labtech, N-able etc.), familiarity with PSA / ticketing system (Connectwise / AutoTask etc.) and knowledge of Servers, Dell hardware, hardware based firewalls would be a welcome bonus!

 

In return, my client can offer a fantastic, friendly and supportive working environment and an excellent benefits package including team lunches each month, a quarterly bonus, company social events and lots more!

 

Sound interesting and something you would love to be part of? Apply today!

 

Skills:      IT Support. 1st Line. Workshop. Field. IT Engineer. Desktop, Laptop, Printer, Wi-fi, Mobile, VoIP, Tablet, Computer, Switches, NAS devices, server, router, cat5/6 cabling, trunking, network cables, patch cabinets, patch panels, Microsoft, Active Directory, Group Policy, Networking, TCP/IP, DNS, DHCP, Routers, Firewalls, Office 365.

 

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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

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