Our Latest Vacancies

IT Support Engineer

£25,000 - £35,000
London
LC/15118
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Salary: £25,000 - £35,000 DOE, plus outstanding benefits including a generous bonus!

Location: Victoria, London, SW1 

Key Skills:           1st Line Support. 2nd Line Support. Helpdesk. Windows. Desktop. Email Management. Server. Printer. Cloud. IT Administration. Documentation. Project Support.

 

The IT Support Engineer Candidate:

 

You will be a bright, go-getter, who is able to use their initiative to solve problems within IT. You will report directly into the IT Manager and will be the first point of contact for all IT issues within the organisation of 100+ staff. You will be happy to work in an incredibly varied role, from providing 1st line BAU support to getting involved in IT projects. On a daily basis you will be imaging PC’s, adding new users and managing the email server, plus lots more.

 

You will have a high attention to detail and the IT Manager is looking for his right-hand person who can take a hands-on approach to problem solving, and someone who can use their own initiative to make a real difference to the IT within this successful organisation.

 

About the IT Support Engineer Role:

 

We are looking for an exceptional Technical Support Candidate to be part of our growing team.

 

Duties:

 

  • All 1st line support including desktop, printer and phone support for staff across all offices.
  • Setting up new users, including imaging PC’s.
  • Liaising with and managing third party suppliers (phones, cloud hosted infrastructure, email delivery platform, Salesforce etc.).
  • Updating documentation, writing user guides and manuals, compiling quotes and ordering IT equipment.
  • Getting involved in IT projects across the business.
  • Deputising for the IT Manager whilst he is working on other projects, taking total responsibility for ensuring all systems and hardware are working within the organisation.
  • Candidates must have previous experience, and a working knowledge of Windows, MS Office 2013, Active Directory and Exchange as well as hardware maintenance (desktops, laptops and printers).
  • Ideally, you will have some Project Management experience and a good understanding of networking.
  • In addition, experience / knowledge of working with cloud based infrastructure, Salesforce CRM, Thomson Reuters’ Datastream and Eikon and email marketing software (Pure360) would be ideal.

 

So, what’s in it for you?

 

  • A fantastic working environment in a prestigious, large, corporate environment.
  • An outstanding benefits package including a generous bonus scheme, pension, healthcare etc.
  • The chance to gain IT experience within a varied and interesting role.

 

Now over to you….

 

If you think this IT Support role is perfect for you, we look forward to hearing from you! Please do get in touch today!!!

 

Key Skills:           1st Line Support. 2nd Line Support. Helpdesk. Windows. Desktop. Email Management. Server. Printer. Cloud. IT Administration. Documentation. Project Support.

 

Have you downloaded our mobile app? You can apply for this and many other jobs using our Mobile App, just search “YourRecruit IT” in your Apple Store or Google Play!

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

Key Skills:           1st Line Support. 2nd Line Support. Helpdesk. Windows. Desktop. Email Management. Server. Printer. Cloud. IT Administration. Documentation. Project Support.