Our Latest Vacancies

Software Support Consultant

£20,000 - £25,000
Remote
CR17185
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Have the opportunity to:

  • Gain thorough knowledge of GIS and Gazetteer products.
  • Gain a general appreciation of WebGIS, eGGP, NGz and a more in-depth knowledge of their core GIS system.
  • Improve your technical skills and grow with the organisation.
  • Gain knowledge of how to provide implementation and consultancy services.
  • Training and support will be given on all in-house systems used.

The Software Support Consultant:

  • Working on assigned service desk cases/tickets, generated via phone, emails and remote sessions, for our external customers
  • Helpdesk Support on all products – increasing knowledge from basic to advanced level
  • Undertake Implementation and consultancy work
  • Training customers on products
  • System integration with third party applications
  • Provide input into user testing of all new releases of the above products
  • Assistance and cover for the Network Administrator

The Software Support Technician will have:

  • A Computer Science or related degree
  • Technical/Software/Application support experience
  • Knowledge of SQL, MS SQL Server
  • Knowledge of database principles
  • Excellent communication skills, both written and verbal
  • High attention to detail
  • Fantastic organization skills
  • A cooperative and confident personality

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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