Our Latest Vacancies
IT Support Engineer - TEMP
IT Support Engineer Duties:
- To provide 1st and 2nd line Helpdesk Support and advice to end users throughout the college.
- To prepare and maintain appropriate documentation
- Administer the Computer Services helpdesk system, ensuring calls are logged and allocated to comply with SLAs.
- To be responsible, under supervision, for maintenance and repair of workstations, computer peripherals and audio-visual equipment.
- To undertake such other reasonable duties as requested by the Computer Services Manager; To install and configure PC hardware, software and peripherals.
IT Support Engineer will have the following technical expertise and experience:
- A DBS / CRB Check
- Experience as a 1st and 2nd Line support
- Experience with Active Directory
- Experience with Windows10
- Excellent customer service skill
- Excellent communication skills
- Previous experience in supporting Microsoft Desktop Operating Systems and application software
- Excellent system administration
- Hands-on experience with equipment - laptops, desktop and peripherals
- A full valid driving licence and own transport will be required. Casual car users allowance will be payable.
- Minimum of 2 A Levels or equivalent
- Will ideally have IT qualifications such as Microsoft Certifications – MCP, MCDST, MCSA etc.
- Knowledge of Windows Server 2008 / 2012 administration, Windows 7 and 10, Active Directory, Exchange etc.
Skills: Desktop Support. Support Engineer. IT Support, Apple Mac. Windows. Linux. Novell. Networks. Hardware. TCP/IP, DNS, DHCP, Switches, Routers, MacAfee, Sophos, Norton, ESET, Bullguard, Active Directory, AD, Operating Systems. Pupil. Staff. Teacher. Student. School. College. Education.
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
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